4UM113395, which proved to be faulty as well. The first watch was replaced by a new one, namely by GARMIN FENIX 3 HR - S/N. 4UM025749 (through Media Market in Germany, at ), which I had to replace due to a faulty front glass (only 5 months after my purchase, at ). I live in Greece,I have bought GARMIN FENIX 3 HR - S/N. Problem with garmin's Fenix 3HR and their service departments! I think Garmin products are generally good (except the battery pack), but are let down by shocking and inept customer care. A £200 or so device and just out of warranty. Once again customer support is useless, they want me to return the device where they will look at it for a £75 fee. Since the last software upgrade, the 235 seems to get through its battery power in less than 24 hours, unless I turn off the heart rate monitor. It seems it is only compatible with very few devices anyway. The Bluetooth link to transfer data is as good as useless, and fails more often than it works. About once a month it will crash or freeze, meaning a reset is needed with loss of current data. When it works it is great, but is not 100% reliable. Use it mainly for cycling, but running too. Don't waste money on the genuine Garmin battery pack, it's cheap poor quality junk. I've since replaced them good quality Batteries for a quarter of the price. Turns out that they are just cheap Chinese AA batteries set in a plastic holder. It failed at just over 12 months old, which I would consider premature for what is marketed as a premium product. I bought a Garmin battery pack for the above, so that I could charge in situ rather than having to keep changing AA batteries. The only slightly annoying thing is that the touchscreen is not compatible with heavy rain and icons are continually activated. Fantastic device, owned for 4 years and never had an issue with it. I have got 2 Garmin devices A handheld Oregon 650 with preloaded UK OS 1:50000 maps.
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